Privacy Policy

Hermiston Inn and Suites website is owned by Hermiston Inn and Suites, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Hermiston Inn and Suites, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Hermiston Inn and Suites website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

By providing your information or staying with us, you acknowledge that you have read and agree to this Privacy Policy.

Personal information we collect:

When you visit the Hermiston Inn and Suites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via admin@hermistoninn.com.

Your information is used for the following purposes:

• To confirm and manage reservations and payments.

• To provide hospitality and related services during your stay.

• To communicate with you about your reservation, promotions, or follow-up satisfaction surveys.

• To comply with legal obligations and security requirements.

• To improve our products, services, and guest experience.

Information Sharing

We do not sell or rent guest information. We may share information only in the following cases:

• With trusted service providers (such as payment processors or booking platforms) who assist us in operating the hotel.

• The right of access.

• When required by law, regulation, or government request.

• In the case of emergency or safety situations, to protect our guests, staff, or property.

All third-party partners are required to maintain the confidentiality and security of your personal information.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Data Retention

We retain guest information only as long as necessary to fulfill the purposes described above or as required by applicable law (for example, tax or record-keeping purposes).

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may contact us via the methods listed below:
email to: admin@hermistoninn.com
address: Hermiston Inn & Suites, 655 N 1st. St, Hermiston, OR 97838
phone: 541.567.7777

Your privacy is important to us. This Privacy Policy explains how our hotel collects, uses, protects, and shares the personal information you provide during your stay, while making reservations, or when visiting our website or contacting us directly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website with a new effective date.